Kia Australia boss Damien Meredith calls it a “watershed moment” in customer care – a seven year/unlimited kilometre factory warranty inclusive of roadside assistance and capped-price servicing.
Existing Kia owners with a five-year warranty will retain that warranty but automatically step-up to the seven-year capped-price servicing program.
And the program transfers to new owners should you sell you Kia within those seven years.
This is without doubt the best customer service program currently on offer in the Australian automotive industry.
“Kia customers now have a peace of mind that can’t be matched in the Australian new car market,” Mr Meredith revealed. “Crucially, our customers will not be asked to pay any more for their scheduled services than had been the case with the five-year capped-price program.”
